Privacy Policy

Effective Date: 10/27/2025

Overview. The Leadership Prism Group LLC ("we," "our," or "us") respects your privacy and is committed to protecting personal information processed through our website (www.theleadershipprismgroup.com) and related online services. This Privacy Policy explains what we collect, how we use it, and the choices available to you.

Scope. This policy applies to information collected online through our website and any microsites, forms, or newsletters hosted by us.

Information We Collect:

  • Information you provide (e.g., name, email, phone, job title, company, message content) via contact, inquiry, scheduling, or newsletter forms.

  • Professional or business information shared during discovery calls or intake questionnaires.

  • Automatically collected data (e.g., IP address, device and browser type, pages viewed, timestamps, and referring URLs) via analytics and cookies.

  • Transactional or billing information if you purchase services through an online processor (processed by that processor; we do not store full payment card numbers).

How We Use Information:

  • Provide, schedule, and deliver coaching and leadership development services.

  • Respond to inquiries, customer support, and account administration.

  • Send newsletters, insights, or event invitations (with your consent, where required).

  • Operate, maintain, secure, and improve the website and user experience.

  • Comply with legal, regulatory, and tax obligations; prevent fraud and abuse.

Legal Bases (where applicable, e.g., GDPR):

  • Consent (e.g., marketing communications).

  • Contract performance or steps prior to entering into a contract (e.g., discovery calls).

  • Legitimate interests (e.g., site security, service improvement).

  • Legal obligations (e.g., tax, accounting).

Data Sharing and Processors:

  • We do not sell personal information.

  • We share data with trusted service providers who process data on our behalf (e.g., website hosting, analytics, email marketing, scheduling, cloud storage, accounting/billing). These providers are bound by confidentiality and security obligations.

  • We may disclose information if required by law or to protect our rights, safety, or the rights of others.

Cookies & Similar Technologies:

  • We may use cookies and similar technologies for analytics, performance, and functional purposes.

  • You can control cookies through your browser settings; blocking some cookies may impact site functionality.

  • If we implement a cookie banner, your preferences will be honored by the site to the extent technically feasible.

Your Rights (subject to applicable law):

  • Access, correct, update, or delete your personal information.

  • Object to or restrict processing; request portability where feasible.

  • Withdraw consent at any time (e.g., unsubscribe).

  • Lodge a complaint with a supervisory authority (if available in your jurisdiction).

Data Retention. We retain personal information consistent with the retention schedule below and as required by law or legitimate business needs.

International Transfers. We may process information in the United States and other locations where our service providers operate, with appropriate safeguards in place.

Children’s Privacy. Our site is not directed to children under 16, and we do not knowingly collect their data without appropriate parental consent.

Contact. For privacy inquiries, email: privacy@theleadershipprismgroup.com.

Updates. We may update this policy from time to time. The updated version will have a new effective date.

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